Privacy Policy

We take your membership and trust in the community very seriously. While MySalus takes every precaution to provide a secure site, it remains your responsibility to to protect your Health and Wellness information when sharing with others. And, be sure to use a strong password!

Background is owned and operated by MySalus P.B.C. (“Company”).  Your use of MySalus is governed by a legal agreement between you and the Company consisting of this privacy policy that you have given explicit consent through approval at registration.

You can update this consent at any time through the privacy preferences settings located on your Account page.

Your Privacy

MySalus follows all legal requirements to protect your privacy.  Our privacy policy is a legal statement that explains how we may collect information from you, how we may share your information, and how you can limit our sharing of your information.  You will see terms in our privacy policy that are capitalized.  These terms have meanings as described in the definitions section below.


  • “Non Personal Information” is information that is not personally identifiable to you and that we automatically collect when you access MySalus with a web browser. It may also include publicly available information that is shared between you and others.
  • “Personally Identifiable Information” is non-public information that is personally identifiable to you and obtained in order for us to provide you with the printing, download and sharing features of the website.  Personally Identifiable Information includes information such as your name, email address, and other related information that you provide to us or that we obtain about you.

Personal Data Protection

You own all rights of the personal data you provided to MySalus.  You own the rights of:

  • Right to access to your personal data.
  • Right to modify your data through your Account.
  • Right to request a limitation of your personal data treatment.
  • Right to oppose how we protect/use your personal data.
  • Right to request a copy of your personal data.
  • Right to request account closure and deletion of your personal data(*).

(*) Check “Account Closure and Data Deletion” section to meet conditions required in order to close your account.

How you can access, update or delete your data.

To easily access, view, update, delete or port your personal data (where available), or to update your subscription preferences, please sign into your account and visit your Account page.

If you make a request to delete your personal data and that data is necessary for the products or services you have purchased, the request will be honored only to the extent it is no longer necessary for any services purchased or required for our legitimate business purposes or legal or contractual record keeping requirements.

If you are unable for any reason to access your account, you may also contact us by one of the methods described in the “Contact Us” section below.

Data Portability

You may request a copy of your personal data in an electronic format that you can take to other service providers.  We will respond to your request within 30 days by providing a link to a location where the data can be downloaded.

Account Closure and Data Deletion

You may delete and close your account on your Account page. The following conditions apply:

  • You will no longer be able to log into your account after it is closed.
  • Upon closing your account, you may request that your personal data be deleted. It may take up to 30 days for account data to be deleted. After deletion, you will no longer be able to access your account and your account will be unrecoverable.

Information We Collect

Generally, you control the amount and type of information you provide to us when using

As a visitor, you can browse to find out more about the community.  You are not required to provide us with any Personally Identifiable Information as a visitor.

Personally Identifiable Information

We collect information about you during the member/partner registration/upgrade process.  We do not store your credit card information within the website and use a third-party financial merchant (Stripe) to process all financial transactions.  This information may include, but is not limited to, your name, billing address, shipping address, email address, phone number, credit card/payment details and any other details that might be requested from you for the purpose of processing your orders. Handling this data also allows us to:

  • Respond to your queries, refund requests, or complaints.
  • Process payments and to prevent fraudulent transactions. We do this on the basis of our legitimate business interests.

Additionally we may also collect the following information:

  • Location and traffic data (including IP address and browser type) if you place an order, or if we need to estimate taxes and shipping costs based on your location.
  • Account email/password to allow you to access your account, if you have one.
  • If you choose to create an account with us, your name, address, and email address, which will be used to populate the checkout for future orders.

You may be asked for, as appropriate, name, email address, mailing address, credit card information. You may, however, visit our site anonymously. We will collect Personally Identifiable Information from you only if you voluntarily submit such information to us.

Non Personal Information

We may collect Non Personal Information about you whenever you interact with our site. Non Personal Information may include the browser name, the type of computer and technical information about you means of connection to our sites, such as the operating system and the Internet service providers utilized and other similar information.

Computer Information Collected

When you use, we automatically collect certain computer information by the interaction of your mobile phone or web browser with MySalus. Such information is typically considered Non Personal Information. We also collect the following:


MySalus uses “Cookies” to identify the areas of MySalus that you have visited. A Cookie is a small piece of data stored on your computer or mobile device by your web browser. We use Cookies to personalize the Content that you see on MySalus. Most web browsers can be set to disable the use of Cookies. However, if you disable Cookies, you may not be able to access functionality on MySalus correctly or at all. We never place Personally Identifiable Information in Cookies.

What are cookies?

Cookies are pieces of data that sites and services you use or visit can set on your browser or device and they can typically be read on future visits to learn more about the User and to personalize an experience, including the ads that are displayed to the User. “Cookies” is also a term that may be used to refer to a range of technologies that help an operator identify Users and devices, which in turn can help personalize an experience, prevent fraud, store preferences, and speed up delivery of content.

How does MySalus use cookies?

MySalus may employ cookies and related technologies described below for a variety of purposes, including:

  • Learn more about how our services are used and similar analytical purposes.
  • Understand how users interact with our MySalus.
  • Understand how to improve performance.
  • Prevent fraud.
  • Customize MySalus with more relevant content.
What types of cookies and other technologies does MySalus use?

As described below MySalus employs a number of technologies to provide and improve the website. When you use this website you consent to our use of these technologies, but you are welcome to exercise the choices described below.

  • Browser cookies: MySalus uses browser cookies. Most major browser companies offer tools or settings for Users that do not want cookies set or read on their devices. Please visit your browser’s settings or privacy settings pages.
  • Local Shared Objects: MySalus may use local shared objects (also known as Flash cookies). Flash cookies operate differently than browser cookies, and cookie management tools available in a web browser will not remove flash cookies. To learn more about how to manage flash cookies, you can visit the Adobe website and make changes at the Global Privacy Settings Panel.
  • Third-party cookies: In addition to our own cookies, we may also use various third-­parties cookies to report usage statistics of the website, deliver advertisements on and through the website, and so on.
What are your choices regarding cookies?

If you’d like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser.

Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly.

Third Party Tracking Tools

We also use third party tracking tools to improve the performance and features of MySalus. These third party tracking tools are designed to collect only Non-Personal Information about your use of MySalus. However, you understand that such tools are created and managed by parties outside our control. As such, we are not responsible for what information is actually captured by such third parties or how such third parties use and protect that information.

Automatic Information

We automatically receive information from your web browser or mobile device. This information includes the name of the website from which you entered MySalus, if any, as well as the name of the website to which you’re headed when you leave MySalus. This information also includes the IP address of your computer/proxy server that you use to access the internet, your internet website provider name, web browser type, type of mobile device, and computer operating system. We use all of this information to analyze trends among our users to help improve MySalus.

How We Use Your Information?

We use the information we receive from you as follows:

Customizing MySalus

We may use the Personally Identifiable information you provide to us along with any computer information we receive to customize MySalus.

Sharing Information with Affiliates and Other Third Parties

We do not sell, rent, or otherwise provide your Personally Identifiable Information to third parties for marketing purposes. We may provide your Personally Identifiable Information to affiliates that provide services to us with regards to MySalus (i.e. payment processors, Website hosting companies, etc.); such affiliates will only receive information necessary to provide the respective services and will be bound by confidentiality agreements limiting the use of such information.

Data Aggregation

We retain the right to collect and use any Non Personal Information collected from your use of MySalus and aggregate such data for internal analytics that improve MySalus and Service as well as for use or resale to others. At no time is your Personally Identifiable Information included in such data aggregations.

Legally Required Releases of Information

We may be legally required to disclose your Personally Identifiable Information, if such disclosure is:

  • Required by subpoena, law, or other legal process.
  • Necessary to assist law enforcement officials or government enforcement agencies.
  • Necessary to investigate violations of or otherwise enforce our Legal Terms.
  • Necessary to protect us from legal action or claims from third parties including you and/or other Members
  • Necessary to protect the legal rights, personal/real property, or personal safety of MySalus, our users, employees, and affiliates.

Data collection on this website

In compliance with the General Data Protection Regulation (EU) 2016/679 of the European Parliament and the
Council, on the 27th April 2016, we inform you that the provided personal data will be processed by the Company’s responsible for data request processing, to provide the requested service, and make the billing of it.

The legal basis for the processing of your personal data is the execution of the contracted service. The future offer of
products and services will be based on the requested consent, and in the case of the withdrawal of this consent, this
would never condition the execution of the contract.

The data provided will be kept as long as the commercial relationship is maintained or during the years necessary to
comply with the legal obligations. The data will not be transferred to third parties except in cases where there is a legal
obligation. You have the right to know if the Company is treating your personal data.

If so, you have the right to access, rectify, treat, port, opposite and suppress them, as well as to file a claim before the Control Authority by writing to the postal address or by writing directly to, attaching a copy of your ID in both cases.

We also request authorization to offer you products and services related to those requested, executed and/or
marketed by our company enabling us to keep you as a client

Treaters outside EU

Storage and encryption: This website uses encrypted storage services from Google Inc. through Google Drive and Digital Ocean.

Email: Website email service is provided using Google Inc. services through Google Apps.

Social networks: The Company makes use of the outside EU social networks as Google+, Facebook and Twitter, to whom an international transfer of data is made, analytical and technical in relation to the website being in its servers in which the Company treats the data that, through of them, the users, subscribers or navigators deliver to the firm the Company or share with it.

Payment providers: You can pay through PayPal, the Company will send the strictly necessary data of those to these payment processors for the issuance of the corresponding payment request.

Your information is protected according to our privacy policy. By activating a subscription or providing your payment information, you understand and accept our those policies.

You will always have the right to access, rectification, deletion, limitation, portability and forgetting your data.

From the moment you register as a user on this website, the Company has access to: Your full name and email address, IP address, postal address, EU VAT Number and payment information.

Social Networks

Presence in social networks: the Company has profiles in some of the main social networks of the Internet.

Purpose and legitimation: The treatment that the Company will carry out with the data within each of the aforementioned networks will be, at the most, the one that the social network allows to the corporate profiles. So, the Company will be able to inform, when the law does not prohibit it, its followers by any means that the social network allows about its activities, presentations, offers, as well as providing personalized customer service.

Data extraction: In any case the Comapny will extract data from social networks, unless the user’s consent is expressly and expressly obtained for it.

Rights: When, due to the very nature of social networks, the effective exercise of the data protection rights of the follower is subject to the modification of the personal profile of this, the Company will help you and advise you to that end to the extent of your possibilities.

How long we retain your data

For users that register on MySalus, we also store the personal information they provide in their user profile or at checkout. All users can see, edit, or delete their personal information at any time (except they cannot change their username) by accessing to their Account page. Website administrators can also see and edit that information.

Aggregated data: The aggregated data will be preserved without a deletion period (this data is classified as Non Personal Information).

Customer data of the online store: The period of conservation of personal data may vary depending on the service that the client contracts in our online store. In any case, it will be the minimum necessary required by Spanish law (where the Company’s from), being able to stay until:

  • 4 years: Law on Infractions and Sanctions in the Social Order (obligations in terms of affiliation, registrations, cancellations, payment of salaries …); Arts. 66 and next General Tax Law (accounting books …).
  • 5 years: Art. 1964 Civil Code (personal actions without special term).
  • 6 years: Art. 30 Commercial Code (accounting books, invoices …).
  • 10 years: Art. 25 Law on the Prevention of Money Laundering and Financing of Terrorism.

Subscriber information to the newsletter: From the moment you subscribe until you decide to unsubscribe (clicking on “Unsubscribe from this list” link provided on all newsletter emails).

How we protect your data

Company adopts reasonably adequate security measures to detect the existence of viruses, brute force attacks and code injections.

However, you should be aware that the security measures of the computer systems on the Internet are not entirely reliable and therefore, the Company can not guarantee the absence of viruses or other elements that may cause alterations in computer systems (software and hardware). ) of the User or in their electronic documents and files contained therein.

However, to try to ensure the security and privacy of your personal data, this website has a security surveillance system asset reports each user activity and possible gaps in the security of user data.

In case of any breach detected, the Company undertakes to inform users within a maximum period of 72 hours.

Protecting Your Child’s Privacy

MySalus is not designed for use by anyone under the age of 18, though we realize we may have a child attempt to make an account through MySalus.  We do not verify the age of our users nor do we have any liability for verifying a user’s age.  If you are a child, please seek the permission of a parent or guardian before using MySalus.  If you are a parent or guardian and believe your child is using our website, please contact us to remove your child’s account; we reserve the right to ask you for verification of your relationship to the child before we honor such a request.

If we discover that a child has created an account on MySalus, we will immediately delete the account as soon as we discover it, we will not use the information for any purpose, and we will not disclose the information to third parties.  However, as parent of such a child, you understand that you are legally liable for any transactions created by the child.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Link to other websites

MySalus may contain links to other websites that are not under our direct control. These websites may have their own policies regarding privacy. We have no control of or responsibility for linked websites and provide these links solely for the convenience and information of our visitors. You access such linked websites at your own risk. These websites are not subject to this privacy policy. You should check the privacy policies, if any, of those individual websites to see how the operators of those third-party websites will utilize your personal information. In addition, these websites may contain a link to websites of our affiliates. The websites of our affiliates are not subject to this privacy policy, and you should check their individual privacy policies to see how the operators of such websites will utilize your personal information.

Our email policy

Our affiliates and we fully comply with national laws regarding SPAM.  You can always opt out of receipt of further email correspondence from us and/or our affiliates.  We agree that we will not sell, rent, or trade your email address to any unaffiliated third-party without your permission.

Terms of service

You can find an explanatory page about these terms on our Terms of service which you must accept as an integrated part of this policy by checking the box indicating your acceptance of these terms when you are registered as a user of this website through the register form or through the checkout form.


We inform you that your email address and the personal data that you have given us, will be at disposal to the Company to manage the content of this communication, as well as that of the accompanying documentation, the contact agenda and the relations with our customers and suppliers.

The information included on any email is confidential and is addressed only to the recipient thereof. In the event that you were not the addressee, we ask you to inform us, not disclosure its contents to third parties, and proceed to their destruction. We inform you that any use, disclosure, distribution and/or reproduction of this communication without authorization is totally prohibited by the Law.

Privacy Policy Updates

We reserve the right to modify this policy at any time. We recommend you review this page frequently. If we make material changes to this policy, we may notify you on MySalus, by a blog post, by email, or by any method we determine. The method we chose is at our sole discretion. We will also change the last updated date at the beginning of this page. Any changes we make to our privacy policy are effective as of this last updated date and replace any prior privacy policies.

Contact Us

If you have any questions about our privacy policy, please visit this page where you can find all the necessary information to contact us.